City of Ladysmith Water & Sewer Utilities

The City of Ladysmith provides water and sewer to City Residents.

Utility Rates

Quarterly Utility Billings:  Customers receive utility bills quarterly with sewer, water, refuse fee and fire protection charges. 


PSC Final Decision - Water Utility Rates & Tariffs

The PSC has issued a final decision on the Water Utility rates and tariffs to be effective on 2/1/2024

Water Rates as of 2.1.24

Service Work Orders

Customers can request the following services by calling City Hall or filling out the Work Order Request Form:

  • Moving in - add name to account
  • Moving out -- request final read and billing
  • Name Change
  • Billing address change
  • Utility Employees check for leaks

Paying Utilities Online

The City of Ladysmith offers the option to pay utility bills online through Point and Pay.

Please have the following information available when making a payment online:

  • Name on Account
  • Account Number
  • Amount owed
  • Credit/Debit Card Number (Mastercard, Visa, Discover or American Express)

To make an online payment, please click here

After authorization of your payment you will be given a confirmation number that you should keep for your records.   Please be aware there is a service fee charged for credit card payments.